Privacy Policy

By Using Our Website or Services, You Accept This Policy

This Privacy Policy applies to all services provided by Idealize Advisory Services through our website idealize.in, our offices, and through any communication channel including phone, WhatsApp, and email. If you do not agree with any part of this policy, please discontinue use of our services.

Welcome to Idealize Advisory Services ("we", "us", "our", or "the Firm"). We are a professional Intellectual Property and legal advisory firm based in Kolkata, West Bengal, India, operating at idealize.in.

This Privacy Policy explains how we collect, use, store, share, and protect the personal information of individuals ("you", "your", or "the User") who visit our website, enquire about our services, or engage us as clients. We are committed to protecting your privacy and handling your data with the highest standards of security, transparency, and professional ethics.

This policy is governed by and compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

🏛️ Data Controller

Idealize Advisory Services, Indira Tower, IC-09, Baguihati, Kolkata – 700159, West Bengal, India

🌐 Scope

This policy applies to idealize.in, our office interactions, WhatsApp, email, and all client communications

📅 Effective From

This policy is effective from 20 February 2025 and was last updated on 20 February 2026

⚖️ Governing Law

IT Act 2000, IT Rules 2011, DPDP Act 2023, and applicable Indian legal standards

We collect only the information that is necessary to provide you with our legal services, respond to your enquiries, and maintain our professional relationship with you. We collect information in the following ways:

Information You Provide Directly

• Identity Information: Full name, occupation, and business name or organisation name
• Contact Information: Email address, phone number, WhatsApp number, and mailing address
• Case / Matter Information: Details of your legal requirement — trademark details, business descriptions, creative works, inventions, or other IP-related information you share with us
• Documents & Records: Business registration documents, identity proof, logo or design files, and other supporting documents submitted for legal services
• Financial Information: Payment-related information for service fees — we do not store sensitive card or banking data on our servers
• Enquiry Messages: Content of messages, emails, or WhatsApp communications you send us

Information Collected Automatically

• Technical Data: IP address, browser type and version, device type, operating system
• Usage Data: Pages visited, time spent on pages, referring URLs, and navigation patterns on our website
• Cookie Data: Data collected through cookies and similar tracking technologies (see Section 8)

Information from Third Parties

• Information from public registries (e.g., Trademark Registry, Patent Office) for conducting searches on your behalf
• Business information from publicly available sources for matter-related research

We use the information we collect solely for lawful purposes directly related to providing our legal and advisory services. We will never use your data for any purpose that is not listed here without obtaining your prior consent.

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian data protection law, we process your personal data under one or more of the following legal bases:

• Consent: Where you have given us clear, informed, and explicit consent to process your personal data for a specific purpose — such as when you submit an enquiry form or share documents with us
• Contractual Necessity: Where processing is necessary to perform a contract with you — i.e., to provide the legal services you have engaged us for
• Legal Obligation: Where we are required to process your information to comply with a legal or regulatory obligation under Indian law
• Legitimate Interest: Where processing is necessary for our legitimate business interests — such as maintaining client records, improving our services, or defending legal claims — and those interests do not override your fundamental rights

You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, please contact us at [email protected].

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial or marketing purposes under any circumstances. We share your information only in the following limited and necessary circumstances:

Permitted Disclosures

• Government Authorities & Registries: We submit your information to the Trademark Registry, Indian Patent Office, Copyright Office, or other government bodies as necessary to process your legal applications. This is an inherent part of IP registration services.
• Legal Network Partners: Where your matter requires representation or filing in another jurisdiction, we may share necessary information with trusted legal professionals in our network — strictly bound by confidentiality obligations.
• Service Providers: We may use trusted third-party technology providers (e.g., secure email, website hosting) who process data strictly on our behalf under confidentiality agreements. They are not permitted to use your data for their own purposes.
• Legal Obligation: We may disclose your information if required to do so by law, court order, or lawful authority — such as a statutory government body or law enforcement agency.
• With Your Consent: Any other sharing of your data will only occur with your explicit, prior consent.

We take the security of your personal information extremely seriously. In accordance with Rule 8 of the IT (Reasonable Security Practices) Rules, 2011, we implement and maintain appropriate technical and organisational security measures to protect your data against unauthorised access, disclosure, alteration, or destruction.

🔒 Secure Communication

Encrypted email and secure document transmission channels for all client data

🗂️ Access Controls

Only authorised advocates and staff with a need-to-know basis can access client information

💾 Secure Storage

Physical and digital files are stored with appropriate security controls and access restrictions

🔑 Password Protection

All digital systems containing client data are protected with strong, regularly updated credentials

While we implement all reasonable security measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you and taking appropriate action in the event of any data breach affecting your information, as required by applicable law.

We retain your personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law. Our retention practices are as follows:

Upon expiry of the applicable retention period, we will securely delete or anonymise your personal data in a manner that ensures it cannot be reconstructed or re-identified.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how our website is used. A cookie is a small text file placed on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Strictly necessary for the website to function correctly — including session management and security features. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website — such as pages most visited and time spent. This data is aggregated and anonymised. We may use tools such as Google Analytics for this purpose.
• Preference Cookies: Remember your settings and preferences to improve your experience on return visits.

Your Cookie Choices

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website. Refer to your browser's help section for instructions on managing cookies.

Our website may contain links to external websites, government portals (such as the Intellectual Property India portal, Ministry of Commerce, or Indian Patent Office website), social media platforms, or other third-party resources. These links are provided for your convenience and informational purposes only.

Please be aware that we have no control over the content, privacy practices, or data collection methods of third-party websites. This Privacy Policy applies solely to our website and services. We strongly encourage you to review the privacy policy of any external site you visit through links on our website.

Idealize Advisory Services accepts no responsibility or liability for the privacy practices of any linked third-party website.

Our website and legal services are intended exclusively for use by adults aged 18 years and above. We do not knowingly collect, store, or process personal information from children under the age of 18.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete such information from our records.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our systems and records.

Under the Digital Personal Data Protection Act, 2023 and applicable Indian law, you have the following rights regarding your personal data held by us. We will respond to all legitimate requests within a reasonable timeframe, and no later than 30 days from receipt of a verified request.

• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Correction: If your personal data is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Grievance Redressal: You may raise a complaint with our Grievance Officer (see Section 12) or with the Data Protection Board of India once constituted under the DPDP Act.

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address privacy-related complaints, concerns, and requests from users.

⚖️ Grievance Officer — Adv. Rakesh Kumar

Designation: Founder & Senior Advocate, Idealize Advisory Services
Email: [email protected]
Phone: +91 78900 15586
WhatsApp: Chat on WhatsApp
Address: Indira Tower, IC-09, Baguipara, Aswinianagar Road, Baguihati, Kolkata – 700159, West Bengal, India
Response Time: Within 30 days of receipt of complaint

You may file a grievance by writing to the Grievance Officer at the email address above with the subject line "Privacy Grievance". Please include your full name, contact information, a description of the issue, and any supporting information. We will acknowledge receipt within 48 hours and resolve your complaint within 30 days.

If you are not satisfied with our resolution, you may also approach the Data Protection Board of India (once operational under the DPDP Act, 2023) or any other appropriate authority under applicable Indian law.

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website notifying visitors of the change
• Where required by law or where changes are material, notify existing clients directly via email or other appropriate communication

Your continued use of our website or services after any modification to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We are committed to addressing your concerns promptly and transparently.

📧 Email

[email protected]
Response within 24 hours

📞 Phone & WhatsApp

+91 78900 15586
Chat on WhatsApp
Mon–Sat, 10:00 AM – 7:00 PM

📍 Postal Address

Idealize Advisory Services, Indira Tower, IC-09, Baguipara, Aswinianagar Road, Baguihati, Kolkata, West Bengal – 700159, India

All privacy-related communications will be handled with strict confidentiality by our designated Grievance Officer, Adv.